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Privacy Policy

How we collect, use, protect, and share your personal information.

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Last updated: June 1, 2025

Stronghold Insurance Advisors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. Please read this policy carefully. By using our website and services, you consent to the practices described herein.

1. Information We Collect

We collect information to provide better services to our clients. The types of information we collect include:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when you fill out a form, request a quote, or contact us.
  • Insurance Information: Details about the insurance coverage you are interested in, your current policies, assets, and risk information necessary to provide accurate quotes.
  • Automatically Collected Data: When you visit our website, we may collect information such as your IP address, browser type, device type, pages visited, and time spent on our site using cookies and similar technologies.
  • Information from Third Parties: We may receive information about you from our carrier partners and other third parties to help provide better service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Quote Generation: To provide you with insurance quotes and policy recommendations tailored to your needs.
  • Policy Management: To process applications, manage your policy, process renewals, and handle claims assistance.
  • Communication: To respond to your inquiries, send you important updates about your coverage, and provide customer support.
  • Improvement: To improve our website, services, and user experience through analytics and feedback.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell your personal information. We share your information only in the following circumstances:

  • Insurance Carriers: We share your information with our partner insurance carriers to process your quote, policy application, and claims.
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients (e.g., hosting, email delivery, analytics).
  • Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the website to function properly (e.g., form persistence).
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous, aggregated information.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest where applicable.
  • Regular security assessments and vulnerability testing.
  • Restricted access to personal information on a need-to-know basis.
  • Secure data storage and transmission practices.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete personal information.
  • Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.
  • Portability: You may request a copy of your personal information in a portable format.
  • Opt-Out: You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
  • Restriction: You may request restriction of the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided in Section 7 below. We will respond to your request within a reasonable time frame.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

120 S Main St, Suite 200
Buda, TX 78610

This Privacy Policy is subject to change at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.